eTap, our student management system have advised that Microsoft are hiding emails coming from eTAP. They seem to do this at random.
eTap has provided this solution.
Parents may have to add etap.co.nz to their 'safe list' to receive email sent from eTAP
Click on "Options" in the upper right corner of your Hotmail/Outlook screen.
Then click the link for "Safe and Blocked Senders" in the body of the page under Junk e-mail.
Click the "Safe Senders" link and enter the email address you want to whitelist.
Click "Add" to put it on your list.
The address is etap.co.nz
We hope this helps, or please provide the office with an alternative email address.
Thank you.
We hope this helps, or please provide the office with an alternative email address.
Thank you.